The way it should be. Doctors who take time to understand your life, not just your symptoms. Who speak plainly, listen carefully, and make sure you always leave knowing what comes next.
We’ve made booking as simple as possible - because when you need a doctor, the last thing you need is a complicated system.
£49
Access trusted medical advice from UK-registered GPs using our secure and convenient online video platform.
WhatsApp us and you’ll be guided through a few short questions to confirm you’re eligible and to help us understand your situation before a GP reviews your case.
You’ll share your symptoms, medical history, current medications and any allergies. This goes directly to one of our GPs - not a call centre, not a chatbot.
One of our doctors reads everything you’ve shared and confirms whether our service is the right fit. They may ask a follow-up question or confirm straight away that we can help.
We'll find an appointment time that suits you and send a secure payment link - all within your WhatsApp chat. No redirects, no faff. New patients will also receive a short registration form and a request to access your NHS records, so everything's ready before you're seen.
When it's time for your appointment, just click the video consultation link in the WhatsApp chat.
Prefer a scheduled slot? Book directly here
Our GPs can help with a wide range of conditions that can be safely assessed and managed remotely - from everyday infections and skin problems to mental health, long-term conditions and more. If we’re not the right service for you, we’ll always tell you honestly and point you in the right direction.

Your £49 consultation fee covers the appointment and everything that follows from it - there are no hidden extras.
With your permission, our GPs can view your NHS medical record via the NHS app, ensuring we have the full picture of your health history. We can also communicate with your NHS GP practice on your behalf - so your care is joined up, not siloed.

If a video call isn’t convenient for you, we can arrange a telephone consultation instead - same price, same level of care, just without the camera. Simply mention your preference when booking and we’ll accommodate you. Please note that for some clinical presentations we may recommend a video or in-person assessment for the most appropriate care.
Got a question? We’ve got the answers. Explore our full FAQs page or send us a WhatsApp. We’re happy to answer any queries you might have.
WhatsApp us or book online and we'll get you a slot — usually the same day or next. We'll send a secure link to your email ahead of your appointment; just click it at the agreed time on any phone, tablet or computer. No apps, no downloads, no fuss. You'll have a proper, unhurried conversation with one of our GPs — they'll listen, talk things through, and leave you with a clear plan. Any prescriptions, referrals or letters follow electronically, usually within minutes of the call ending.
Our video and telephone consultations are £49, all-inclusive — less than a meal out. That covers the consultation, any prescriptions, referral letters, sick notes, and a follow-up message if you have questions after your call. The only extra cost is medication itself, paid directly to your pharmacy.
Most patients are seen the same day or next day. WhatsApp us and we'll usually come back to you within a few hours — often sooner — and find you the earliest slot. Our online calendar shows some availability, but we often have more flexibility than it shows — so if you can't see a time that works, just message us and we'll do our best to fit you in.
Absolutely. messageGP is fully registered with the Care Quality Commission (CQC) — the independent regulator of health and social care in England. Every doctor on our team is NHS-trained and registered with the General Medical Council (GMC). The same standards as your NHS GP, with a lot more flexibility.
Yes — if it's clinically appropriate, we'll issue a private prescription electronically and send it straight to you. Most UK pharmacies accept these, and in some cases medication can be delivered to your door. Medication costs are paid directly to the pharmacy and aren't part of the £49 consultation fee.
The vast majority of things you'd see your NHS GP about can be dealt with just as well online — including skin conditions, infections, mental health, anxiety, women's and men's health, long-term conditions, chest problems, gut health, fatigue, and much more. If we're not the right fit for your situation, we'll always let you know and help point you in the right direction. Not sure if we can help? WhatsApp us first — no commitment, no fee.
No prior registration needed. New patients fill in a short form when booking — it only takes a few minutes and helps us take proper care of you from the very first appointment.
We're a private, paid-for service — so no referral needed, no weeks-long wait, and appointments that aren't cut short at ten minutes. We're a small team, so you'll often speak with the same doctor each time. We don't replace your NHS GP — many of our patients use us alongside NHS care when they need to be seen quickly or want a second opinion.
We'd always recommend letting your NHS GP know — especially if we've issued a prescription or referral, as it keeps your records complete. With your permission, we're happy to send a summary letter directly to your NHS practice on your behalf.
With your consent, we can request a summary of your NHS records to inform your care. We can also write to your NHS GP after a consultation if you'd like them to be kept informed.
Completely. All consultations are subject to the same strict medical confidentiality obligations as any GP appointment. Your video call is encrypted end-to-end, and your consultation notes are stored securely on our clinical system — never on personal devices. We will never share your information without your consent, except in the rare circumstances where we have a legal or safeguarding duty to do so.
Not at all. Any phone, tablet or computer with a camera and microphone will do the job. Your consultation link comes by email — just click it at the right time. If there are any technical hiccups on the day, we'll simply switch to a phone call instead.
Our online consultations are available to adults aged 18 and over anywhere in England. We also offer in-person home visits, blood tests and IV therapy in Swindon, Wiltshire and the Cotswolds — just get in touch if you'd like to know more about those.
You can tell us what's going on through WhatsApp and we can quickly let you know if we are the right service for you — before you commit to anything. We typically respond within a few hours, and there's no fee or obligation for that first message.
No — please don't use us in an emergency. If you think you may be experiencing a medical emergency, call 999 or go straight to your nearest A&E.
Check out our full FAQs page

Book straight in, or WhatsApp us first - to ask a question, check if we can help, or get booked in. Same-day appointments often available.